BANNERINGGI, R.; LESTARI, H.; LIARAN, R. D. . Gambaran Kualitas Pelayanan Rawat Jalan Berdasarkan Metode Importance Performance Analysis (IPA) di RSUD Bahteramas Provinsi Sulawesi Tenggara Tahun 2025. JURNAL KESEHATAN TROPIS INDONESIA, [S. l.], v. 4, n. 4, p. 2507–2521, 2026. DOI: 10.63265/jkti.v4i4.471. Disponível em: https://journal.larpainstitute.com/index.php/jkti/article/view/471. Acesso em: 19 oct. 2026.